Privacy Policy

01. About This Privacy Policy

This Privacy Policy applies to information collected through ReachOmex and our website reachomex.com, including information you provide when you contact us, submit an enquiry, request information about our services, or otherwise communicate with us.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

02. Information We May Collect

Depending on how you interact with ReachOmex, we may collect information such as:

• Your name.
• Phone number.
• Email address.
• Business or company information you voluntarily provide.
• Information included in enquiry or contact form messages.
• Information you voluntarily share through WhatsApp, phone, email or other communication channels.
• Basic technical and website usage information, where analytics or similar technologies are enabled.

03. How We Use Your Information

Information provided to ReachOmex may be used for legitimate business purposes including:

• Responding to your enquiries and requests.
• Providing information about our services.
• Preparing proposals, quotations or service-related communication.
• Providing and managing services requested by clients.
• Improving website usability, performance and user experience.
• Maintaining business and service records where reasonably necessary.
• Protecting our website from misuse, fraud or security threats.
• Complying with applicable legal or regulatory requirements.

We aim to collect only information that is reasonably relevant to the purpose for which it is requested.

04. Contact Forms & Enquiries

When you submit a contact form on our website, information such as your name, phone number, email address and message may be collected so that ReachOmex can respond to your enquiry.

The information submitted through forms should be used only for communication, service enquiries, client support, business records and other purposes reasonably connected with your request.

05. WhatsApp, Email & Third-Party Communication

Our website may provide options to contact ReachOmex through WhatsApp, email, telephone or other third-party communication services.

When you choose to communicate through a third-party platform, that platform may process information according to its own privacy terms and policies. ReachOmex does not control the independent privacy practices of third-party platforms.

06. Cookies & Website Analytics

Our website may use cookies or similar technologies that help the website function correctly, understand website usage, improve user experience, analyse performance or support marketing activities.

Depending on the tools enabled on the website, third-party services such as analytics, advertising or embedded platforms may also place or access cookies subject to their respective policies.

You can control or delete cookies using your browser settings. Disabling certain cookies may affect some website functionality.

07. Sharing of Information

ReachOmex does not intend to sell or rent personal information collected through this website.

Information may be shared with service providers or technology providers only where reasonably necessary to operate the website, communicate with users, provide requested services, maintain security, or meet applicable legal obligations.

We may also disclose information where required by applicable law, legal process or a lawful request from an authorised authority.

08. Third-Party Websites

Our website may contain links to third-party websites, social platforms or external services.

Once you leave the ReachOmex website, the privacy practices of the external website or service will apply. We encourage users to review the relevant privacy policy before providing personal information to any third-party service.

09. Data Retention

Personal information may be retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve enquiries or disputes, provide requested services, or comply with applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable legal and operational requirements.

10. Data Security

ReachOmex takes reasonable administrative and technical measures intended to protect information under our control against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, electronic communication or internet-based storage system can be guaranteed to be completely secure.

11. Your Privacy Choices

Subject to applicable law and the circumstances of the request, you may contact ReachOmex regarding personal information you have provided to us, including requests concerning:

• Access to information you have provided.
• Correction of inaccurate information.
• Updating your contact information.
• Withdrawal of consent where processing is based on consent.
• Deletion of information where applicable and legally permissible.
• Questions or concerns regarding how your information is handled.

Certain information may need to be retained where required for legal, contractual, security or legitimate record-keeping purposes.

12. Children's Privacy

ReachOmex's website and digital marketing services are primarily intended for businesses, professionals and individuals seeking business-related services.

We do not knowingly seek to collect personal information from children through our general business enquiry forms. If you believe information relating to a child has been submitted inappropriately, please contact us so that the matter can be reviewed.

13. Changes to This Privacy Policy

ReachOmex may update this Privacy Policy when our website, technologies, services, business practices or applicable legal requirements change.

The latest version will be published on this page with an updated “Last Updated” date.

14. Contact ReachOmex

For privacy-related questions, corrections, requests or concerns regarding information you have provided to ReachOmex, you can contact us using the details below.